Privacy Policy

Privacy Policy of Zhejiang Zhaoyuan New Materials Co., Ltd.
Welcome to Zhaoyuan New Materials Co., Ltd (“we” or “the company”). We highly value your privacy and are committed to protecting the personal information you provide when accessing our website and using our services. This Privacy Policy explains how we collect, use, disclose, and protect your information and describes your control over your personal information.

1. Information We Collect
We may collect various types of information related to your interactions with us, including:
•Personal Identification Information: This includes, but is not limited to, your name, email address, phone number, company name, mailing address, and more.
•Order and Transaction Information: This includes the product orders you submit, payment details, shipping addresses, and related transaction history.
•Technical Information: When you visit our website, we may automatically collect technical information about your device and its interactions with our platform, such as IP address, browser type, operating system, and access times.
•Communication Information: This includes the content and information you provide when contacting us via email, phone, or other methods.

2. How We Use Your Information
We use the information collected for the following purposes:
•Order Processing and Fulfillment: We use your personal information to process your orders, manage payment transactions, and arrange shipping.
•Customer Support: We use your information to provide customer service and address inquiries or complaints.
•Product Improvement: By analyzing user feedback and technical information, we continuously enhance our products and services.
•Marketing: With your consent, we may send you updates on our products, services, and promotional activities.
•Legal Compliance: We may use or disclose your personal information when required by law or to protect the legitimate interests of our company and its users.

3. Log Files
Like most websites, we use log files. These files record visitor activities when accessing our site. The information collected may include Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISP), timestamps, referring/exit pages, and click data. This data is used to analyze trends, administer the site, track users’ movements, and gather demographic information. Log file data is not linked to personally identifiable information.

4. Cookies and Web Beacons
Our website uses Cookies to enhance user experience. Cookies are small text files stored on your computer or mobile device that retain information related to your preferences or device usage. We use cookies to:
•Remember your preferences and improve your browsing experience.
•Analyze website traffic and monitor visits.
•Manage advertisements to ensure more relevant ads are shown to you.

We also use Web Beacons, which are transparent images embedded in webpages or emails used to track users’ browsing behavior and measure email open and click rates.

You can disable cookies in your browser settings, but doing so may affect the functionality of certain features on our website.

5. Third-Party Privacy Policies
Our website may contain links to other third-party websites or services. These third-party websites have their own privacy policies, and we encourage you to read their privacy policies when visiting them. We are not responsible for the content or practices of these third-party sites.

Additionally, we may work with third-party service providers, such as payment processors, logistics companies, and advertising partners. These third parties have access to your personal information only as necessary to perform their services and are required to keep it confidential.

6. Children’s Information
Our products and services are not intended for children under the age of 14, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 14, we will take steps to delete the information. If you believe that your child has provided us with personal information without consent, please contact us using the information below.

7. Information Security
We use various security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and physical security controls. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights
In accordance with applicable data protection laws, you have the right to access, correct, update, or delete the personal information we hold about you. You may also withdraw your consent or request to stop receiving marketing materials. To exercise these rights, please contact us using the details below.

9. Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent update will be indicated. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us

Ask For Quote Now!

Dear Customer.

Thank you for visiting our show page. If you are interested in our products, please feel free to contact us. We will reply you within 24 hours and provide you with product specifications, test reports and catalogs. Looking forward to cooperating with you!